AAA Auto Repair Reviews and Complaints

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AAA Auto Repair Reviews

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  • Jamel Gather

    Tow Truck Pick-up: The extraordinary service began with the easy to use tracker, that was spot on with time of tow truck arrival. Michael was the driver. He was friendly, professional and efficient. Repair Service: Jamel made my experience with AAA auto repair services a delight. He showed so much care in making sure that my vehicle was repaired quickly and went the extra mile searching for refurbished parts to fit within my budget. Genuinely nice guy and always professional. He stayed a few minutes late to make sure I got my car. And when I got there, my car was in better shape... More...
    (Repair Services)
    fevrierla's Picture   fevrierla    0 Comments   Comments
  • Vehicle State Inpection.

    My vehicle is a 2000 Jeep Cherokee with 64000 original miles. It is garage kept and driven less than 5000 per year and emissions exempt. I take good care of this car myself and change the oil twice a year because of time on the oil and not mileage. The other fluids are maintained as well. The issue I have with this shop is the recommendation list of possible things that may need repair in the future. The key word here "may". I understand the clamps on the exhaust system are rusted (it is the original exhaust) but will it fail inspection. No. The front differential seal may have... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    JeepC's Picture   JeepC    0 Comments   Comments
  • Poor Service- billing

    In July I received the go magazine which had what I thought were awesome coupons. I needed an oil change with the synthetic oil and found a coupon in the magazine for 30.00 off as well as a 15.00 mail in rebate. I made the appointment, had the oil change done and went to pay only to find out at this point that the coupon ( which it did not state on the coupon ) was off the non members price... not the member pricing. I am thinking the whole time my oil change was going to be 35.00 before the mail in rebate, I was wrong. I spent about 71.00 and then still had to mail in the rebate.... More...
    (Repair Services)
    tamisoltow's Picture   tamisoltow    0 Comments   Comments
  • Stay away from AAA

    I live in Wilmington, NC and my AAA auto center is located on Oleander. I took my car in for a state inspection last week, and mentioned to them that I had a squeak in the front and would they please check it out. They phone me to say that I needed new struts and it would be $1700. I went to two other tire places which specialize in struts, and they both said, "This is crazy!" It turns out that I didn't need new struts at all but a minor repair which cost me $214. I phoned the center, talked with a woman who said she would have her boss phone me the next day--that was a week... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    1959athena's Picture   1959athena    0 Comments   Comments
  • msg: for Mr. Taylor

    This msg is for mr. Taylor, if you have scammed shops before, we put a stop to it!!! this psycho comes to your property to ask you for a free estimate, does not like to fill any paper work, and once he talked to you for a good 15 waisted minutes, he goes back to his car and claims that a chip (Not even visible to human eye was caused on your property, and he wants cash $$400.00 to fix it, we even offere to fix it for free or take it to any shop (body shop) and we would pay the shop not him, he refused , now he is on the net trashing all our 3 locations. All i have to say is get a... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    aauto713's Picture   aauto713    0 Comments   Comments
  • Bad Brake Service

    brake repair paid 385.00 cheap rotors put on vehicle as well brake fluid was not change to fresh clean fluid also the air in the line was not done nor was the fluid bleeded out so fresh fluid could be added to my vehicle took car to dealership and the brake fluid cap was off the container and was laying inside the hood near the container which I had been driving and wasn't aware of this until the infiniti dealership brought me outside to my vehicle when I dropped the car off and showed me the tech that worked on my brakes was MIKE and this tech does not need to be working on... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
  • Bad Repair

    Hello took my Vehicle to AAA car care located 5617 Albemarle Rd charlotte north carolina and TECHNICIAN MIke was to have repaired my brakes I spent 385.00 on brakes and rotors that were not properly installed also my brake fluid was not bleeded nor flush nor was fresh fluid added to my vehicle this could have caused me to have damaged my vehicle running into a tree somewhere I got my brakes done in january 2009 middle of january so about a week later I had called already to make AAA aware of the brake issue just didn't have time to bring the vehicle in because I do work alot and I do... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Morgan00's Picture   Morgan00    0 Comments   Comments
  • Poor customer service

    09/07/2008 On 04/01/2008 I had my auto serviced at your Raleigh NC location, 4618 Atlantic Ave. the repair order# 1313877. When I picked up my truck and after the technician test drove it, he return to make a minor adjustment to the brakes with a pair on needle nose pliers. The brakes were squeaking a metallic sound. I drove the truck several days thinking the sound would go away. It never did go away. Upon taking the truck to my usual AAA service location in Durham at Hwy 54/55, I was told the metal brake indicator was rubbing and it had been adjusted. Well I could see how that could... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    onyechi's Picture   onyechi    0 Comments   Comments
  • Screwed At AAA CAR CARE PLUS

    BEWARE, WARNING: DO NOT EVER TAKE YOUR VEHICLE TO AAA CAR CARE FOR REPAIR. I got screwed "big time" recently. Also they lied to me. My vehicle had an intermittent "no crank" problem. I was towed by AAA to one of their repair stations. After 4 or 5 days they said it was the starter. So a new starter was installed. When I went to pick it up, the car would NOT crank, same problem as before, the bill was $330.28 (I had already paid the bill) But they promised to remove the new starter and re-install the "old" one for free and also to remove the $330.28 charge to... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    weneld's Picture   weneld    4 Comments   Comments

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